Is trynuvel.com safe?
http://trynuvel.com/
Checked on
How we checked
Coverage: strong · 5 of 6 applicable core capabilities
- Antivirus (60 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Nuvel runs a supplement storefront with a hidden recurring-delivery subscription and a money-back guarantee customers say they cannot claim.
trynuvel.com is a roughly one-year-old shop selling Nuvel-branded supplement products, promoted with a countdown 'FALL SALE' and a '30 Day Money Back Guarantee'. Independent customer reviews describe being enrolled in repeat deliveries without clear consent, being unable to cancel, and support that does not answer refund requests. A security vendor also classifies the site as a Suspicious Shop. The technical connection is encrypted and the browser threat feed shows no warning, but the operator's commercial conduct and the refund/cancellation complaints put this in the High Risk band.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 28/100
High Risk covers scores 21–44. 3 findings pulled the score down; 1 pushed it up.
What pulled the score down
- Strong1 independent antivirus family reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- Moderate2 independent sources carry complaints or warnings about this site, including: "What is an issue is the fact that I was unknowingly subscribed to repeat deliveries, there was no response when I tried to cancel my second order and they…"
- Moderate2 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including 3 blacklist detections"
What pushed the score up
- SupportsThe browser threat feed returned no threat warning and the saved TLS check found a valid encrypted connection.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
Lost money or shared details on trynuvel.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on trynuvel.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
Tucows Domains Inc. takes abuse reports at domainabuse@tucows.com (+1.4165350123). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
trynuvel.com is a roughly one-year-old shop selling Nuvel-branded supplement products, promoted with a countdown 'FALL SALE' and a '30 Day Money Back Guarantee'. Independent customer reviews describe being enrolled in repeat deliveries without clear consent, being unable to cancel, and support that does not answer refund requests. A security vendor also classifies the site as a Suspicious Shop. The technical connection is encrypted and the browser threat feed shows no warning, but the operator's commercial conduct and the refund/cancellation complaints put this in the High Risk band.
Hidden repeat deliveries and a guarantee that customers say does not work
Customer reviews describe the core problem directly: one reviewer says they were 'unknowingly subscribed to repeat deliveries', that there was no response when they tried to cancel a second order, and that the order shipped anyway. Another states the subscription is 'hidden until they charge you for a second order, then will not cancel it when you ask'. These are first-hand accounts of a recurring-charge mechanism that is not clearly disclosed at the point of sale.
The site itself advertises a '30 Day Money Back Guarantee', and a separate review references a '90 day money back guarantee'. The same reviewers say the guarantee is not honoured in practice: one describes four days of back-and-forth email trying to return items for a refund, and another says customer support never replies, so 'there ISNT money back guarantee because nobody replies'. The advertised guarantee and the reported experience do not match.
Clean connection checks do not offset the operator-level complaints
On the technical side, the saved checks are unremarkable: the browser threat feed returned no threat warning and the TLS check found a valid encrypted connection. That means the site is not currently flagged for serving malware or phishing pages, and traffic to it is encrypted.
The adverse signals are commercial rather than purely technical. A saved antivirus observation records an adverse result from one independent antivirus family, and a security vendor classifies the site as a 'Suspicious Shop' based on multiple risk signals including blacklist detections. These are vendor and aggregator assessments, not proof of malware, but they align with the customer complaints about billing and refunds.
Why the score is 28
2 independent sources carry complaints or warnings about this site, including: "What is an issue is the fact that I was unknowingly subscribed to repeat deliveries, there was no response when I tried to cancel my second order and they…". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
2/ 93
detectionsSaved analysis from October 7, 2026 - stale
2 engines flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 1
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| Bfore.Ai PreCrimeMalicious | malicious |
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Bfore.Ai PreCrime - Malicious
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderonlineshop
- Forcepoint ThreatSeekerhuman interests
- Googleretail
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Preparing the saved page preview.
Visual context from the captured page
The website features a countdown timer for a 'FALL SALE' and prominently displays a '90-Day Guarantee' alongside product images.
What the captured page showed
1 observation- 01
The website features a countdown timer for a 'FALL SALE' and prominently displays a '90-Day Guarantee' alongside product images.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Nuvel
Pages we read
- Main page/Read
- Terms/policies/terms-of-serviceRead
- Refund / returns policy/policies/refund-policyRead
- Shipping policy/policies/shipping-policyRead
- Contact page/pages/contactRead
03 · Investigation Story
Investigation story
What the site claims
Nuvel
What we observed
The page content was captured and checked alongside 60 antivirus results.
What independent research found
4 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Subscription Trap
Service and business model
Supplement
Observed behavior
Evidence behind this classification
- 012 independent sources carry complaints or warnings about this site, including: "What is an issue is the fact that I was unknowingly subscribed to repeat deliveries, there was no response when I tried to cancel my second order and they…"
- 022 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including 3 blacklist detections"
- 031 independent antivirus family reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
If this is a scam — what it means for you
What a buyer actually experiences
A visitor who orders from this storefront is exposed to a recurring-charge risk: reviewers report that a second shipment and charge arrive without a clear prior subscription agreement, and that cancellation requests are ignored.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
If the buyer then tries to use the advertised '30 Day Money Back Guarantee', the reported outcome is obstruction rather than a refund: support does not respond, and the return process stalls. The guarantee is displayed on the site, but the customer accounts say it is not delivered.
Do not enter payment details on trynuvel.com. If you have already ordered, check your card or bank statement for repeat charges, request a chargeback in writing, and cancel any stored payment method with your bank rather than relying on the site's support. Treat the advertised money-back guarantee as unverified given the reported non-response from support.
Web research findings
Independent findings for trynuvel.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"What is an issue is the fact that I was unknowingly subscribed to repeat deliveries, there was no response when I tried to cancel my second order and they shipped it anyway. I emailed to say I wish to return the items for a refund as per their 90 day money back guarantee and ended up in 4 days of back and forward emails with various % refund offers and not once did they give me the address to return the items."
- Trustpilotopen
"Their customer support don't reply, ever. Which means there ISNT money back guarantee because nobody replies."
- Trustpilotopen
"The subscription is hidden until they charge you for a second order, then will not cancel it when you ask."
- Gridinsoftopen
"This site is classified as Suspicious Shop based on multiple risk signals, including 3 blacklist detections"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domaintrynuvel.com
- Redirects totrynuvel.com
- Hosted byCloudflare, Inc.
- Referencesassets-2-prod.whop.com · example.com
Domain Timeline
- Nov 1, 2025Domain registered
First appeared in WHOIS records — 12 months old when this review was saved.
- Oct 31, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
Domain & Encryption
Report this domain to its registrar: send the address and what happened to this contact.
Certificate issued for trynuvel.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Chat, reviews and email
- Klaviyo
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://trynuvel.com/
- 2200https://trynuvel.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
suspiciousMalware, phishing, credential theft and hostile infrastructure.
1 independent antivirus family reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
2 independent sources carry complaints or warnings about this site, including: "What is an issue is the fact that I was unknowingly subscribed to repeat deliveries, there was no response when I tried to cancel my second order and they…" · 2 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including 3 blacklist detections"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 2 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Oct 7, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Independent research | 4 independent findings were saved | Completed | Adverse | this scan · Oct 31, 2026 |
- Antivirus
- Result2 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 7, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Independent research
- Result4 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 31, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is trynuvel.com a scam or a legit online store?
Is trynuvel.com safe to use?
What should I do if I already gave my details to trynuvel.com?
Can I get my money back from trynuvel.com?
I ordered from trynuvel.com but nothing arrived — is it a fake shop?
How do I report trynuvel.com?
Why does trynuvel.com look legitimate if it's a scam?
Has trynuvel.com been flagged by antivirus engines?
Is trynuvel.com on any phishing or malware blacklists?
How old is the trynuvel.com domain?
Does trynuvel.com have a valid SSL certificate?
How often is the trynuvel.com report updated?
08 · Final Verdict
Final verdict
Nuvel runs a supplement storefront with a hidden recurring-delivery subscription and a money-back guarantee customers say they cannot claim.
trynuvel.com is a roughly one-year-old shop selling Nuvel-branded supplement products, promoted with a countdown 'FALL SALE' and a '30 Day Money Back Guarantee'. Independent customer reviews describe being enrolled in repeat deliveries without clear consent, being unable to cancel, and support that does not answer refund requests. A security vendor also classifies the site as a Suspicious Shop. The technical connection is encrypted and the browser threat feed shows no warning, but the operator's commercial conduct and the refund/cancellation complaints put this in the High Risk band.
09 · Community
Community
Are you the owner of trynuvel.com?Verify and reply