Is users.actualizegroup.com safe?
http://users.actualizegroup.com/
Coveragestrong2 of 4 applicable core capabilities
Legitimate remote technical support portal operated by Actualize S.L.
The domain hosts a professional remote support service for corporate clients such as insurance and telecom providers. Evidence shows a long-established Spanish IT company acquired in 2015, with no malicious indicators.
Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
01 · Investigation Brief
Investigation Brief
The domain hosts a professional remote support service for corporate clients such as insurance and telecom providers. Evidence shows a long-established Spanish IT company acquired in 2015, with no malicious indicators.
Company legitimacy and domain history
Actualize S.L. is a registered software publisher based in Alcobendas, Madrid, Spain, and has been operating for over 6,000 days according to domain records.
The company was acquired by Fractalia in 2015, confirming its established business presence in IT services.
Purpose and visitor interaction
The site provides remote technical support portals for corporate clients, including Seguros RGA, allowing users to resolve computer, internet, and application issues.
the browser threat feed reports no threat warnings, and the connection uses valid TLS encryption.
Why the score is 92
The score combines saved deterministic evidence with the grounded analysis available for this report. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 95
No detectionsSaved result - stale
No detections across 95 engines
No antivirus engine in this saved scan raised an adverse result. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 95
All 95 engine results
- 0xSI_f33d - unrated - Clean
- Abusix - clean - Clean
- Acronis - clean - Clean
- ADMINUSLabs - clean - Clean
- AILabs (MONITORAPP) - clean - Clean
- AlienVault - clean - Clean
- alphaMountain.ai - clean - Clean
- AlphaSOC - unrated - Clean
- Antiy-AVL - clean - Clean
- ArcSight Threat Intelligence - unrated - Clean
- Artists Against 419 - clean - Clean
- AutoShun - unrated - Clean
- benkow.cc - clean - Clean
- Bfore.Ai PreCrime - unrated - Clean
- BitDefender - clean - Clean
- Bkav - unrated - Clean
- BlockList - clean - Clean
- Blueliv - clean - Clean
- Certego - clean - Clean
- Chong Lua Dao - clean - Clean
- CINS Army - clean - Clean
- Cluster25 - unrated - Clean
- CMC Threat Intelligence - clean - Clean
- CRDF - clean - Clean
- Criminal IP - clean - Clean
- CSIS Security Group - unrated - Clean
- Cyan - unrated - Clean
- Cyble - clean - Clean
- CyRadar - clean - Clean
- desenmascara.me - clean - Clean
- DNS8 - clean - Clean
- Dr.Web - clean - Clean
- EmergingThreats - clean - Clean
- Emsisoft - clean - Clean
- Ermes - unrated - Clean
- ESET - clean - Clean
- ESTsecurity - clean - Clean
- Feodo Tracker - clean - Clean
- Forcepoint ThreatSeeker - clean - Clean
- Fortinet - clean - Clean
- Fortra - unrated - Clean
- G-Data - clean - Clean
- Google Safe Browsing - clean - Clean
- GreenSnow - clean - Clean
- Gridinsoft - unrated - Clean
- Heimdal Security - clean - Clean
- Hunt.io Intelligence - unrated - Clean
- IPsum - clean - Clean
- Juniper Networks - clean - Clean
- K7AntiVirus - clean - Clean
- Kaspersky - clean - Clean
- Lionic - clean - Clean
- Lumu - unrated - Clean
- Malwared - clean - Clean
- MalwarePatrol - clean - Clean
- malwares.com URL checker - clean - Clean
- MalwareURL - unrated - Clean
- Netcraft - unrated - Clean
- OpenPhish - clean - Clean
- PhishFort - unrated - Clean
- Phishing Database - clean - Clean
- Phishtank - clean - Clean
- PREBYTES - clean - Clean
- PrecisionSec - unrated - Clean
- Quick Heal - clean - Clean
- Quttera - clean - Clean
- Rising - clean - Clean
- SafeToOpen - unrated - Clean
- Sangfor - clean - Clean
- Sansec eComscan - unrated - Clean
- Scantitan - clean - Clean
- SCUMWARE.org - clean - Clean
- Seclookup - clean - Clean
- securolytics - clean - Clean
- Snort IP sample list - clean - Clean
- SOCRadar - unrated - Clean
- Sophos - clean - Clean
- Spam404 - clean - Clean
- StopForumSpam - clean - Clean
- Sucuri SiteCheck - clean - Clean
- ThreatHive - clean - Clean
- Threatsourcing - clean - Clean
- Trustwave - clean - Clean
- Underworld - unrated - Clean
- URLhaus - clean - Clean
- URLQuery - unrated - Clean
- Viettel Threat Intelligence - clean - Clean
- VIPRE - unrated - Clean
- ViriBack - clean - Clean
- VX Vault - clean - Clean
- Webroot - clean - Clean
- Xcitium Verdict Cloud - unrated - Clean
- Yandex Safebrowsing - clean - Clean
- ZeroCERT - clean - Clean
- ZeroFox - unrated - Clean
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
03 · Investigation Story
Investigation story
What the site claims
The captured page appears to offer a saas service.
What we observed
The page content was captured and checked alongside 95 antivirus results.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
2 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Saas
Observed behavior
Evidence behind this classification
- 01Actualize S.L. is a software publisher located in Alcobendas, Madrid in Spain herdProtect https://www.herdprotect.com/signer-actualize-sl-76bc1b718695c3b7ab1b681c3d175c04.aspx
- 02Company acquired by Fractalia in 2015, confirming established business.
- 03Este servicio le ayudará a resolver las incidencias que pueda tener en su ordenador, internet u otras aplicaciones. Actualize https://users.actualizegroup.com/SuiteRGA/home.html
Web research findings
Independent findings for users.actualizegroup.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- herdProtectopen
"Actualize S.L. is a software publisher located in Alcobendas, Madrid in Spain"
- Grupo Fractaliaopen
"Fractalia, compañía global líder en el desarrollo e implantación de soluciones tecnológicas e ingeniería creativa, afianza su presencia internacional con la adquisición de Actualize"
- Actualizeopen
"Este servicio le ayudará a resolver las incidencias que pueda tener en su ordenador, internet u otras aplicaciones."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainusers.actualizegroup.com
- Redirects tousers.actualizegroup.com
- Hosted byMicrosoft Corporation
Domain Timeline
- Oct 16, 2009Domain registered
First appeared in WHOIS records — 17 years old when this review was saved.
- Oct 2, 2026Saved security review — Reviewed as safe
This saved scan found no active threat signals in the checks it completed.
users.actualizegroup.com has operated for years with no threat signals in this review — a long, stable track record, though it is never a guarantee on its own.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No direct contact email found on the captured page.
Domain & Encryption
Server Reputation
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentpartial
- Analysiscomplete
- Visual evidenceunavailable
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
unknownComplaints, withdrawals, business conduct and commercial traps.
No confirmed evidence in this dimension.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 95 engines flagged | Limited | No saved finding | stale fallback · Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | Not available |
| Page content | Page fetched · HTTP 200 | Limited | No saved finding | Not available |
| Visual evidence | The saved page capture was not reliable enough to use | Unavailable | No saved finding | Not available |
| Independent research | 3 independent findings were saved | Completed | No adverse finding | Not available |
- Antivirus
- Result0 of 95 engines flagged
- CompletionLimited
- FindingNo saved finding
- Freshnessstale fallback · Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompleted
- FindingNo adverse finding
- FreshnessNot available
- Page content
- ResultPage fetched · HTTP 200
- CompletionLimited
- FindingNo saved finding
- FreshnessNot available
- Visual evidence
- ResultThe saved page capture was not reliable enough to use
- CompletionUnavailable
- FindingNo saved finding
- FreshnessNot available
- Independent research
- Result3 independent findings were saved
- CompletionCompleted
- FindingNo adverse finding
- FreshnessNot available
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is users.actualizegroup.com legit and safe?
Is users.actualizegroup.com safe to use?
Could a legitimate site like users.actualizegroup.com still be used in a scam?
Has users.actualizegroup.com been flagged by antivirus engines?
Is users.actualizegroup.com on any phishing or malware blacklists?
How old is the users.actualizegroup.com domain?
Does users.actualizegroup.com have a valid SSL certificate?
Where is users.actualizegroup.com hosted?
How often is the users.actualizegroup.com report updated?
08 · Final Verdict
Final verdict
Legitimate remote technical support portal operated by Actualize S.L.
The written conclusion remains part of the saved report.
The domain hosts a professional remote support service for corporate clients such as insurance and telecom providers. Evidence shows a long-established Spanish IT company acquired in 2015, with no malicious indicators.
09 · Community