Is verkada.com legit or a scam?
Legitimate security-camera firm with FTC settlement for data breach and CAN-SPAM violations; mixed reputation due to aggressive sales and past security failures.
These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.
Analysis Summary
Tech-support scare page — do not call the number
Some signals suggest this is a fake support / scare page. Don't call any displayed number and don't install any "support" software.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
Verkada is a real, Delaware-incorporated company founded in 2016 with over 30,000 customers and a 4.6-star G2 rating. However, the FTC took action in August 2024, alleging inadequate information security that allowed a March 2021 breach affecting ~97 customers' live and recorded video feeds. The company settled for $2.95 million and was required to implement a comprehensive security program. Beyond the breach, the FTC also cited CAN-SPAM violations for aggressive unsolicited email marketing and misrepresentation of HIPAA/Privacy Shield compliance. Reddit threads and independent reviews describe relentless sales tactics, cloud lock-in concerns, and frustration with the company's direct-to-customer model that bypasses integrators. While the company operates legitimately and serves Fortune 500 clients, the combination of a documented security failure, regulatory enforcement action, and widespread complaints about aggressive marketing creates justified consumer skepticism.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for verkada.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Verkada Inc. founded in 2016 in California, headquartered in San Mateo; legitimate Delaware corporation with SEC filings.
- Suffered a major data breach in March 2021 in which attackers accessed live and recorded video from ~97 customers' cameras (less than 2% of customer base at the time).
- FTC/DOJ complaint (Aug 2024) alleged inadequate security practices enabling the 2021 breach, misrepresentation of HIPAA/Privacy Shield compliance, undisclosed employee/VC fake reviews, and CAN-SPAM violations via aggressive unsolicited emai
- Settled with $2.95M civil penalty (record for CAN-SPAM) and required to implement comprehensive information security program; company states it does not agree with all allegations but accepted settlement.
- Trustpilot shows low 1.9/5 score from 13 reviews; Reddit contains multiple threads questioning sales tactics, calling it a "scam" due to cloud lock-in, aggressive marketing, and past security issues.
- G2 rating 4.6/5 from 153 reviews; claims over 30,000 customers including Fortune 500; achieved FedRAMP Moderate authorization.
- Negative feedback from integrators includes direct-to-customer sales bypassing partners, proprietary/locked ecosystem, high costs, and past reports of internal issues.
- Reddit r/salesopen
"Is verkada a scam? Cuz it definitely seems like a scam."
- Reddit r/cctvopen
"Verkada is a scam. They own your video in their cloud and can remotely brick a camera the second you stop paying"
- FTC Press Releaseopen
"Verkada failed to use appropriate information security practices, which allowed a hacker to access customers’ security cameras... pay $2.95 million for violating CAN-SPAM Act"
- Backstreet Surveillanceopen
"Relentless, annoying and irritating spammers. Any company who uses these kind of tactics to sell products should be avoided at all costs."
Incorporated in Delaware (over 5 years ago), headquarters San Mateo, California. Founded 2016 by Stanford graduates. SEC Form D filings confirm legitimacy.
Our research found four scam-related mentions and three positive reviews. Reddit threads in r/sales and r/cctv describe Verkada as a "scam" due to cloud lock-in and aggressive sales tactics. An FTC press release (August 2024) documents enforcement action against Verkada for inadequate information security practices that enabled a March 2021 data breach, misrepresentation of compliance certifications, undisclosed fake reviews, and CAN-SPAM violations; the company settled for $2.95 million. A surveillance-industry review site called Verkada "relentless, annoying and irritating spammers." On the positive side, G2 rates the company 4.6/5 from 153 verified reviews, Wikipedia confirms its legitimacy as a 2016-founded California company, and the company claims over 30,000 customers and FedRAMP authorization. The contrast between G2's high rating and an independent review aggregator's 1.9/5 score suggests polarized customer experiences—likely reflecting satisfaction with the product itself versus frustration with sales practices and past security failures.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No postal address visible on the page.
- Scam family match: Tech-Support Scam.
- Phone number listed (+1 (650) 514-2500).
- Links to 4 social profiles.
Domain & Encryption
Redirect Chain
- 1301http://verkada.com/
- 2301https://verkada.com/
- 3200https://www.verkada.com/cross-domain
Server Reputation
Scam-Type Likelihood
1 scam-type patterns detected
1 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- Classic tech-support scare copy found (fake Microsoft/Apple alert, remote-access instructions).
- Primary scraped category: fake tech-support page.
- AI analyst tagged this as a tech-support scam.
1 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- Classic tech-support scare copy found (fake Microsoft/Apple alert, remote-access instructions).
- Primary scraped category: fake tech-support page.
- AI analyst tagged this as a tech-support scam.
Possible tech-support scare page
Pages like this impersonate Microsoft, Apple, or your ISP to trick you into calling a number or granting remote access.
- Treat verkada.com as unverified
Do not enter credentials or send money until you have independently verified the business.
- Do not call the number and do not install any "support" tool
Microsoft, Apple, Google, and legitimate ISPs never show a pop-up with a phone number. Installing AnyDesk, TeamViewer, or "Windows Support" at their request hands over your computer.
- Close the page — end the browser process if needed
If the page has locked your browser, press Ctrl+Shift+Esc (Windows) or Cmd+Option+Esc (Mac) and end the browser task. Reopen your browser with "Don't restore tabs".
- OpenIf you already gave remote access or paid
Disconnect the device from the internet. Run a full scan with Malwarebytes or a reputable AV. Change your passwords from a different device. Call your bank to dispute any payment and request a new card.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review marked verkada.com as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
- verkada.com currently scores 55/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
- Yes. verkada.com presents a valid TLSv1.3 certificate issued by Amazon · Amazon RSA 2048 M04, expiring in 155 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- verkada.com is 11.3 years old, registered on 2/21/2015 through Amazon Registrar, Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report verkada.com as clean.
- No. verkada.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- verkada.com resolves to an IP operated by Amazon.com, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. verkada.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
User reviews & comments(0)
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