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One tap is enough. Reviews are moderated and never change our Safety Score.

Is woohops.com safe?

http://woohops.com/

Moderate RiskStatus
Community ratingNo reviews yet · Write oneCommunity reviews are separate from our Safety Score.

Checked on

How we checked

Coverage: strong · 3 of 4 applicable core capabilities

  • Antivirus (61 of 92 engines answered) · saved result: did not fully complete
  • Google Safe Browsing: completed
  • page reading: completed
  • page capture: completed
  • domain records: completed
  • web research: completed
Verdict

Woohops is a functioning online shop with significant customer-service concerns

Woohops sells personalized gifts through a conventional cart-and-payment flow. Independent customer reports describe products that did not match their advertising, poor quality, and slow or difficult refunds. These concerns support a Moderate Risk rating, although they do not establish that the store takes payment without delivering goods.

Use caution before ordering. Review the product details and refund terms, pay with a method that offers purchase protection, and retain screenshots and correspondence in case the item differs from its listing or a refund dispute develops.

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woohops.com: Moderate Risk — MalwareTips website safety report

Calibrated safety spectrum

Where this site sits

  1. Dangerous1–20
  2. High Risk21–44
  3. Moderate Risk45–69
  4. Low Risk70–84
  5. Safe85–100

The score combines saved evidence strength and analysis quality. Coverage is reported separately.

Score explained

Why 52/100

Moderate Risk covers scores 45–69. 4 findings pulled the score down; 2 pushed it up.

What pulled the score down

  1. Strong1 independent antivirus family reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.-3 pts
  2. Moderate2 independent sources carry complaints or warnings about this site, including: "Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the products, often finding them to be of poor quality and not…"-3 pts
  3. Moderate2 independent sources carry complaints or warnings about this site, including: "When issues arise, refunds can be slow or hard to obtain. Some reviewers cite repeated offers of partial discounts rather than full replacements or refunds,…"-3 pts
  4. MinorThe captured page showed no phone number or operator postal address.

What pushed the score up

  • SupportsThe domain is 2,236 days old.
  • SupportsThe saved checks found valid TLS and no Safe Browsing warning.

Points come from the saved evidence ledger: it lowered the score from 61 to 52 and split those 9 points between the findings that show points; the others carry no points in the ledger. Community reviews never change the Safety Score.

01 · Investigation Brief

Investigation Brief

Woohops sells personalized gifts through a conventional cart-and-payment flow. Independent customer reports describe products that did not match their advertising, poor quality, and slow or difficult refunds. These concerns support a Moderate Risk rating, although they do not establish that the store takes payment without delivering goods.

Customer reports raise material concerns

A review summary says many customers were dissatisfied with product quality and reported that received items did not match the website’s descriptions or images.

Another review says refunds may be slow or difficult to obtain and that some customers were repeatedly offered partial discounts instead of full refunds or replacements.

One reviewer also alleges that repeated attempts to post a negative review on the store’s own website were unsuccessful. This is an individual allegation, not independently established manipulation.

The storefront is established, but transparency and technical signals are mixed

The domain is about six years old, and the captured storefront uses Shopify. Its About Us wording also matches a template used by unrelated shops, but that match is classified as background rather than proof of a fake-shop operation.

The reviewed page displayed neither a phone number nor an operator postal address, limiting the contact information available to customers.

The saved technical checks found a valid encrypted connection and no Safe Browsing warning. However, one antivirus family produced an adverse result in a stale saved observation, so that finding should be treated cautiously rather than as proof of malware.

Why the score is 52

2 independent sources carry complaints or warnings about this site, including: "Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the products, often finding them to be of poor quality and not…". Coverage remains separate so missing sources cannot be mistaken for clean results.

02 · Security Evidence

Security evidence

Collected signals and independent provider data for this URL.

Antivirus Engines

2/ 92

detections

Saved analysis from September 22, 2026 - stale

2 engines flagged this URL

Every saved adverse engine is listed below. The full provider matrix remains available for audit.

Malicious
1
Suspicious
1
Total
92
Adverse antivirus results
EngineFinding
Chong Lua DaoMaliciousmalicious
GridinsoftSuspicioussuspicious
All 92 engine results
  • Chong Lua Dao - Malicious
  • Gridinsoft - Suspicious
  • 0xSI_f33d - Unrated
  • Abusix - Clean
  • Acronis - Clean
  • ADMINUSLabs - Clean
  • AILabs (MONITORAPP) - Clean
  • AlienVault - Clean
  • alphaMountain.ai - Clean
  • AlphaSOC - Unrated
  • Antiy-AVL - Clean
  • ArcSight Threat Intelligence - Unrated
  • AutoShun - Unrated
  • Bfore.Ai PreCrime - Unrated
  • BitDefender - Clean
  • Bkav - Unrated
  • BlockList - Clean
  • Blueliv - Clean
  • Certego - Clean
  • ChainPatrol - Unrated
  • CINS Army - Clean
  • CRDF - Clean
  • Criminal IP - Clean
  • CSIS Security Group - Unrated
  • CTX AI - Clean
  • Cyan - Unrated
  • Cyble - Clean
  • CyRadar - Clean
  • desenmascara.me - Clean
  • DNS8 - Unrated
  • Dr.Web - Clean
  • EmergingThreats - Clean
  • Emsisoft - Clean
  • Ermes - Unrated
  • ESET - Clean
  • ESTsecurity - Clean
  • Forcepoint ThreatSeeker - Clean
  • Fortinet - Clean
  • Fortra - Unrated
  • G-Data - Clean
  • GCP Abuse Intelligence - Unrated
  • Google Safe Browsing - Clean
  • GreenSnow - Clean
  • GreyNoise - Unrated
  • Guardpot - Unrated
  • Heimdal Security - Clean
  • Hunt.io Intelligence - Unrated
  • IPsum - Clean
  • Juniper Networks - Clean
  • K7AntiVirus - Unrated
  • Kaspersky - Clean
  • LevelBlue - Clean
  • Lionic - Clean
  • Lumu - Unrated
  • Malwared - Clean
  • MalwarePatrol - Clean
  • MalwareURL - Unrated
  • Mimecast - Unrated
  • Netcraft - Unrated
  • OpenPhish - Clean
  • PhishFort - Unrated
  • Phishing Database - Clean
  • Phishtank - Clean
  • PREBYTES - Clean
  • PrecisionSec - Unrated
  • Quick Heal - Clean
  • Quttera - Clean
  • Rising - Clean
  • SafeToOpen - Unrated
  • Sangfor - Clean
  • Sansec eComscan - Unrated
  • Scantitan - Clean
  • SCUMWARE.org - Clean
  • Seclookup - Clean
  • Snort IP sample list - Unrated
  • SOCRadar - Unrated
  • Sophos - Clean
  • StopForumSpam - Clean
  • Sucuri SiteCheck - Clean
  • Synthient - Unrated
  • ThreatHive - Clean
  • URLhaus - Clean
  • URLQuery - Unrated
  • Viettel Threat Intelligence - Clean
  • VIPRE - Unrated
  • ViriBack - Clean
  • VX Vault - Clean
  • Webroot - Clean
  • Xcitium Verdict Cloud - Clean
  • Yandex Safebrowsing - Clean
  • ZeroCERT - Clean
  • ZeroFox - Unrated

How security vendors categorise this site

  • alphaMountain.aiBusiness/Economy
  • BitDefenderonlineshop
  • Forcepoint ThreatSeekerbusiness and economy
  • Googleshopping
  • Sophosonline shopping

Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.

Security Scans

Browser Threat Feed
Not flagged on major threat lists

Checked against the browser threat feeds available to this scan — no hit.

What we observed

CAPTURED PAGE
woohops.com
What our review noticed on this page
Visual analysis

Visual context from the captured page

The site features personalized gifts such as ornaments and keychains, with a 'Login' and 'Cart' icon in the header.

Context only

What the captured page showed

1 observation
  1. 01

    The site features personalized gifts such as ornaments and keychains, with a 'Login' and 'Cart' icon in the header.

What the page says about itself

What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.

Page title
woohops

Pages we read

  • Main page/Read
  • About page/pages/about-usRead
  • Terms/pages/terms-conditionsRead
  • Refund / returns policy/pages/return-refundRead
  • Shipping policy/policies/shipping-policyRead
  • Contact page/pages/contact-usRead

03 · Investigation Story

Investigation story

The behavior, reputation, and operator evidence that explains how this site may affect a visitor.
  1. What the site claims

    woohops

  2. What we observed

    The page content was captured and checked alongside 61 antivirus results.

  3. What independent research found

    3 external findings were saved and compared with the page evidence.

  4. What remains unverified

    1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.

What kind of site and risk is this?

Threat category

No threat category confirmed

Service and business model

Shop

Transaction

Observed behavior

No disruptive browser behavior saved

Evidence behind this classification

  1. 012 independent sources carry complaints or warnings about this site, including: "Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the products, often finding them to be of poor quality and not…"
  2. 022 independent sources carry complaints or warnings about this site, including: "When issues arise, refunds can be slow or hard to obtain. Some reviewers cite repeated offers of partial discounts rather than full replacements or refunds,…"
  3. 031 independent antivirus family reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.

If this is a scam — what it means for you

What happens when a customer orders

A visitor selects a personalized product, adds it to the cart, and follows the checkout steps to pay. This exposes the customer to the product-quality and refund risks described in external reviews.

If this is a scam, how it works

The evidence-backed path

Each stage below is preserved from the grounded analysis and linked to saved evidence.

  1. After purchase, the evidence indicates that some customers found products poor in quality or inconsistent with the advertised descriptions and images.

  2. If a problem arises, some reviewers describe slow or difficult refunds and offers of partial discounts instead of full refunds or replacements.

Use caution before ordering. Review the product details and refund terms, pay with a method that offers purchase protection, and retain screenshots and correspondence in case the item differs from its listing or a refund dispute develops.

Visitor impactConfidence: High

Grounded in 4 saved evidence references.

Web research findings

Independent findings for woohops.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.

Business registration
Not checked
This report did not include a company-registry lookup, so no registration result is claimed.
Clone check
Not checked
No site-clone comparison was run for this report, so no clean result is claimed.
Typosquat check
Not checked
No look-alike domain comparison was run for this report, so no clean result is claimed.
Web mentions
3 complaints or warnings
Complaints and warnings (3)
Direct quotes from public complaints, negative reviews, warnings and security listings.
  • Trustpilotopen

    "Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the products, often finding them to be of poor quality and not matching the descriptions or images advertised on the website."

  • Trustpilotopen

    "Updating my review because I now believe this company is actively filtering out negative feedback. I’ve tried multiple times over the past couple of weeks to leave the same review below on their website, and it has never been posted."

  • NeuralPawsopen

    "When issues arise, refunds can be slow or hard to obtain. Some reviewers cite repeated offers of partial discounts rather than full replacements or refunds, leading to frustration."

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
ListedCheck ↗
AbuseIPDB
Not listedCheck ↗

04 · Domain & Infrastructure

Domain & infrastructure

Timeline · identity · encryption · redirects · hosting

The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.

Infrastructure map

How the saved page connected to the wider web.

  1. Domainwoohops.com
  2. Redirects towoohops.com
  3. Hosted byShopify, Inc.
  4. Referencesgoogletagmanager.com · static.klaviyo.com

Domain Timeline

  1. Aug 27, 2020
    Domain registered

    First appeared in WHOIS records — 6 years old when this review was saved.

  2. Oct 12, 2026
    Saved security review — Rated Moderate Risk

    The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.

Contact Verification

Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.

What We Found
Has a contact email on its own domain
Emails on site's domainsupport@woohops.com
Phone numbersNone
Postal addressNot listed
Linked social profiles0
Signal Summary
Several contact red flags
  • No phone number listed on the captured page.
  • No operator postal address visible on the captured page.
  • Contact email on the site's own domain (support@woohops.com).

Domain & Encryption

Domain History
Age6 years old
RegistrarAlibaba Cloud Computing (Beijing) Co., Ltd.
RegisteredAug 27, 2020
ExpiresAug 27, 2027
Last updatedJul 14, 2026
RegistrantNot published (privacy or GDPR redaction)
Owner privacyUnknown (owner not published)
Nameserversvip1.alidns.comvip2.alidns.comDNS by Alibaba Cloud DNS
Verified ownerNo owner has verified this domain on MalwareTips
Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerLet's Encrypt · YE1
IssuedOct 2, 2026 (9 days before this scan)
ExpiresDec 31, 2026 (80d)
Self-signedNo
Trusted chainYes: our check verified the issuer chain
Matches hostnameYes

Certificate issued for woohops.com.

Hosting & Technology
HostingShopify, Inc.
Server IP23.227.38.74 · shared CDN edge

A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.

Server locationCanada (CA)
Platform / CMSShopify
PopularityNot in the Cloudflare Radar top list
Technologies and payments

Analytics and ads

  • Google Tag Manager
  • Meta Pixel

Chat, reviews and email

  • Klaviyo
  • Judge.me reviews

Payment providers the page loads

None seen among the outside domains we saved.

Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.

Redirect Chain

Hops
1
Cross-domain
No
Lookalike
No
Punycode
No

The site refused our redirect check, so the chain below is the one our page reader followed.

  • 1301http://woohops.com/
  • 2200https://woohops.com/

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file14
ISPShopify, Inc.
Usage typeContent Delivery Network

Referenced Domains

05 · Evidence Ledger

Evidence ledger

Coverage, provenance, and source freshness remain separate so a missing check is never mistaken for a clean result.
  1. Antiviruspartial
  2. Browser threat feedcomplete
  3. Page contentcomplete
  4. Analysiscomplete
  5. Visual evidencecomplete
Completed analysis

The conclusion is supported by the evidence saved with this report.

Technical threat

suspicious

Malware, phishing, credential theft and hostile infrastructure.

1 independent antivirus family reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.

Operator / customer risk

suspicious

Complaints, withdrawals, business conduct and commercial traps.

2 independent sources carry complaints or warnings about this site, including: "Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the products, often finding them to be of poor quality and not…" · 2 independent sources carry complaints or warnings about this site, including: "When issues arise, refunds can be slow or hard to obtain. Some reviewers cite repeated offers of partial discounts rather than full replacements or refunds,…"

Source coverage and freshness

Status shows whether usable evidence was saved; finding shows what that evidence observed.

Antivirus
Result2 of 92 engines flagged
CompletionLimitedFindingAdverse
Freshnessstale fallback · analysed Sep 22, 2026
Browser protection
ResultNo browser threat-list match
CompletionCompletedFindingNo adverse finding
Freshnessthis scan · Oct 12, 2026
Page content
ResultPage fetched · HTTP 200
CompletionCompletedFindingNo adverse finding
Freshnessthis scan · Oct 12, 2026
Visual evidence
Result1 visible observation saved with the page capture
CompletionCompletedFindingNo adverse finding
Freshnessthis scan · Oct 12, 2026
Independent research
Result3 independent findings were saved
CompletionCompletedFindingAdverse
Freshnessthis scan · Oct 12, 2026

06 · Your Next Move

Your next move

Proceed with caution

The evidence is mixed or incomplete, so treat this site as unverified until you can confirm who runs it.

  1. Analyst recommendation

    Use caution before ordering. Review the product details and refund terms, pay with a method that offers purchase protection, and retain screenshots and correspondence in case the item differs from its listing or a refund dispute develops.

  2. Treat woohops.com as unverified

    Do not enter credentials or send money until you have independently verified the business.

  3. Verify the business through independent channels

    Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.

  4. Never use irreversible payment methods

    Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.

  5. Share your experience

    If you have additional context, drop a comment below or post on the MalwareTips forum.

    Open

07 · Safety FAQ

Safety FAQ

Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.

Is woohops.com a scam or is it safe?
There isn't enough evidence yet for us to give woohops.com a confident verdict, so treat it with caution. The domain is 6 years old. Until it can be independently verified, don't enter passwords, card details, or send money, and confirm the company through channels you find yourself rather than links on the site.
Is woohops.com safe to use?
woohops.com has a Safety Score of 52/100 (Moderate Risk). Analysis coverage is strong at 83%. Do not trust blindly; analysis may be limited.
Has woohops.com been flagged by antivirus engines?
Yes. 2 of 92 antivirus and blocklist engines in our malware network flagged woohops.com, 1 of them as outright malicious in the saved analysis from September 22, 2026. None of these detections came from the engines we treat as highest-confidence, so they are weighed alongside the other checks rather than on their own.
Is woohops.com on any phishing or malware blacklists?
No — woohops.com is not currently on the major browser blocklist feeds that Chrome, Safari, Firefox, and Edge rely on. Note that blocklists can lag behind brand-new scam domains, so "not listed" is reassuring but not a guarantee on its own.
How old is the woohops.com domain?
woohops.com is 6 years old, registered on August 27, 2020 through Alibaba Cloud Computing (Beijing) Co., Ltd. A multi-year registration history is one of the stronger signals against a scam, though it's never a guarantee on its own — established domains can still be misused.
Does woohops.com have a valid SSL certificate?
Yes — woohops.com presents a valid TLSv1.3 certificate issued by Let's Encrypt · YE1, valid for another 80 days. Important caveat: SSL only encrypts the connection between you and the site — it does not verify who runs it. Almost all scam sites now have valid SSL too, so a padlock alone never means "safe".
Where is woohops.com hosted?
woohops.com resolves to an IP operated by Shopify, Inc. in CA (Content Delivery Network). Hosting location alone doesn't make a site good or bad — but hosting that doesn't match a brand's claimed country, or that sits on networks known for abuse, is one of the many signals we weigh alongside the verdict above.
How often is the woohops.com report updated?
This report is a record of the scan run on October 12, 2026, and the verdict reflects that point in time. Scam sites change fast — they can go live, get flagged, or vanish within days — so if you believe something about woohops.com has changed, MalwareTips staff can run a fresh scan that re-checks every signal from scratch and republishes an updated verdict.

08 · Final Verdict

Final verdict

The saved conclusion, decisive evidence, and practical action in one final view.
Verdict score
52/100
Moderate Risk

Woohops is a functioning online shop with significant customer-service concerns

Saved capturewoohops.comCapture-safe
Captured during this scan. Opening this report does not revisit the site.
Conclusion

Woohops sells personalized gifts through a conventional cart-and-payment flow. Independent customer reports describe products that did not match their advertising, poor quality, and slow or difficult refunds. These concerns support a Moderate Risk rating, although they do not establish that the store takes payment without delivering goods.

Recommended actionUse caution before ordering. Review the product details and refund terms, pay with a method that offers purchase protection, and retain screenshots and correspondence in case the item differs from its listing or a refund dispute develops.
Saved evidence only

Missing checks are never treated as a clean result.

Scan another URL
Continue toCommunity

09 · Community

Community

First-hand experiences add human context after the scanner has reached its conclusion.

Are you the owner of woohops.com?Verify and reply