Is braintap.com safe?
http://braintap.com/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (59 of 92 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Moderate risk: credible subscription cancellation and refund concerns
BrainTap is a long-established commercial site with visible contact channels and no current browser threat warning, but two external customer reports specifically allege refused refunds or failure to honor cancellation terms. This supports caution around subscriptions, although the evidence does not establish malware, phishing, or a conclusively systemic billing practice.
Loading saved screenshot
Preparing the saved page preview.
Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 62/100
Moderate Risk covers scores 45–69. 4 findings pulled the score down; 2 pushed it up.
What pulled the score down
- Moderate3 independent sources carry complaints or warnings about this site, including: "When it was charged to my credit card I immediately contacted BrainTap to cancel and they refused to refund my money although I have not used the services in…"-1 pts
- Moderate3 independent sources carry complaints or warnings about this site, including: "This company will take your money, will NOT honor their own cancellation policy, and refuse to correct their mistakes."-1 pts
- Moderate3 independent sources carry complaints or warnings about this site, including: "Braintap.com is listed as a suspicious shop. Reports in this class often describe payment accepted first, delivery issues later."-1 pts
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
What pushed the score up
- SupportsThe domain is long-established and displays an own-domain email address, telephone number, and postal address.
- SupportsThe current browser-safety check returned no warning, and the saved connection check found valid encryption.
Points come from the saved evidence ledger: it lowered the score from 65 to 62 and split those 3 points between the findings that show points; the others carry no points in the ledger. Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
BrainTap is a long-established commercial site with visible contact channels and no current browser threat warning, but two external customer reports specifically allege refused refunds or failure to honor cancellation terms. This supports caution around subscriptions, although the evidence does not establish malware, phishing, or a conclusively systemic billing practice.
Customer reports raise billing-policy concerns
One customer says BrainTap refused a refund immediately after a subscription renewed, despite the service allegedly not being used for months. Another says the company did not honor its cancellation policy and refused to correct the resulting charge.
These are two adverse customer accounts from separate platforms. They justify a Moderate Risk rating, but they do not by themselves prove that every subscription has the same outcome.
Technical checks and contact details provide counterweight
The saved checks found a valid encrypted connection and no current browser threat warning. A separate, stale observation recorded one suspicious verdict, while an external warning also labels the site a suspicious shop; neither item demonstrates a specific technical attack on visitors.
The domain is long-established, and the site publishes an address, telephone number, and email address using its own domain. These are useful legitimacy signals, but they do not resolve the reported refund and cancellation disputes.
The observed purchase option remains on BrainTap
The observed commercial CTA is a same-site “Buy a Gift Card” option. The captured cross-domain links lead to social-media or review destinations rather than an observed third-party checkout.
Why the score is 62
3 independent sources carry complaints or warnings about this site, including: "When it was charged to my credit card I immediately contacted BrainTap to cancel and they refused to refund my money although I have not used the services in…". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 92
detectionsSaved analysis from October 2, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 92 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Unrated
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiHealth
- BitDefenderadvice
- Forcepoint ThreatSeekerinformation technology
- Googlehealthcare
- Sophoshealth and medicines
- Xcitium Verdict Cloudweb applications
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
Loading saved screenshot
Preparing the saved page preview.
Visual context from the captured page
Think, Sleep, and Perform, Better.
What the captured page showed
1 observation- 01
Think, Sleep, and Perform, Better.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
BrainTap - Your Brain Fitness App
- Meta description
Train your brain fitness for more energy, improved focus, better sleep, easier meditation, and a lot less stress.
Pages we read
- Main page/Read
- About page/about-us/Read
- Terms/terms-and-conditions/Read
- Refund / returns policy/warranty-return-policy/Read
- Support / FAQ/support/Read
03 · Investigation Story
Investigation story
What the site claims
BrainTap - Your Brain Fitness App
What we observed
The page content was captured and checked alongside 59 antivirus results.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Subscription Trap
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 013 independent sources carry complaints or warnings about this site, including: "When it was charged to my credit card I immediately contacted BrainTap to cancel and they refused to refund my money although I have not used the services in…"
- 023 independent sources carry complaints or warnings about this site, including: "This company will take your money, will NOT honor their own cancellation policy, and refuse to correct their mistakes."
- 033 independent sources carry complaints or warnings about this site, including: "Braintap.com is listed as a suspicious shop. Reports in this class often describe payment accepted first, delivery issues later."
Web research findings
Independent findings for braintap.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"When it was charged to my credit card I immediately contacted BrainTap to cancel and they refused to refund my money although I have not used the services in months and the subscription just renewed."
- Apple App Storeopen
"This company will take your money, will NOT honor their own cancellation policy, and refuse to correct their mistakes."
- Gridinsoftopen
"Braintap.com is listed as a suspicious shop. Reports in this class often describe payment accepted first, delivery issues later."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainbraintap.com
- Redirects tobraintap.com
- Hosted byWPEngine, Inc.
- Referencesgmpg.org · cdn-cookieyes.com
Domain Timeline
- Feb 26, 1998Domain registered
First appeared in WHOIS records — 28 years old when this review was saved.
- Oct 16, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (contact@braintap.com).
- Phone number listed (+13027216677).
- Postal address visible on the page.
- Links to 35 social profiles.
Domain & Encryption
Certificate issued for braintap.com.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Google Tag Manager
Chat, reviews and email
- Trustpilot widget
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://braintap.com/
- 2200https://braintap.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
3 independent sources carry complaints or warnings about this site, including: "When it was charged to my credit card I immediately contacted BrainTap to cancel and they refused to refund my money although I have not used the services in…" · 3 independent sources carry complaints or warnings about this site, including: "This company will take your money, will NOT honor their own cancellation policy, and refuse to correct their mistakes."
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 92 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 16, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 16, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 16, 2026 |
| Independent research | 3 independent findings were saved | Completed | Adverse | this scan · Oct 16, 2026 |
- Antivirus
- Result1 of 92 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 16, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 16, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 16, 2026
- Independent research
- Result3 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 16, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is braintap.com a scam or is it safe?
Is braintap.com safe to use?
Has braintap.com been flagged by antivirus engines?
Is braintap.com on any phishing or malware blacklists?
How old is the braintap.com domain?
Does braintap.com have a valid SSL certificate?
Where is braintap.com hosted?
How often is the braintap.com report updated?
08 · Final Verdict
Final verdict
Moderate risk: credible subscription cancellation and refund concerns
BrainTap is a long-established commercial site with visible contact channels and no current browser threat warning, but two external customer reports specifically allege refused refunds or failure to honor cancellation terms. This supports caution around subscriptions, although the evidence does not establish malware, phishing, or a conclusively systemic billing practice.
09 · Community
Community
Are you the owner of braintap.com?Verify and reply