Is canadapetcare.com safe?
http://canadapetcare.com/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (61 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Long-running online pet medication shop with customer complaints about customs fees, shipping and discounts
CanadaPetCare is an online shop selling pet medications and supplements, such as joint supplements and dog chewables, through on-site Buy Now buttons. The domain is about 17 years old, and the site lists an email address on its own domain and a toll-free phone number. Those points count in its favour. Against them, the captured page shows no postal address for the business. Customer reviews on third-party sites describe a customs charge on an order the site advertised as tariff paid, slow shipping and late notice, and a refused price adjustment. One antivirus result also flagged the address as suspicious. Nothing here points to a fake store, but the complaints justify Moderate Risk rather than a clean rating.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 64/100
Moderate Risk covers scores 45–69. 4 findings pulled the score down; 4 pushed it up.
What pulled the score down
- Moderate2 independent sources carry complaints or warnings about this site, including: "I have twice placed an order for the same product. The first time was for an international shipment where their website clearly states that all tariffs are…"-1 pts
- Moderate2 independent sources carry complaints or warnings about this site, including: "THEY WILL NOT GIVE YOU THE UPDATED DISCOUNT!!! I bought some meds and a couple days later they had a cheaper sale BUT REFUSED TO GIVE ME DISCOUNT!!!"
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- MinorNo postal address for the business is visible on the page.
What pushed the score up
- SupportsThe domain has been registered for about 17 years.
- SupportsThe site lists an email address on its own domain and a phone number.
- SupportsThe saved TLS check found a valid encrypted connection
- SupportsGoogle Safe Browsing returned no threat warning
Points come from the saved evidence ledger: it lowered the score from 65 to 64 and split those 1 points between the findings that show points; the others carry no points in the ledger. Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
CanadaPetCare is an online shop selling pet medications and supplements, such as joint supplements and dog chewables, through on-site Buy Now buttons. The domain is about 17 years old, and the site lists an email address on its own domain and a toll-free phone number. Those points count in its favour. Against them, the captured page shows no postal address for the business. Customer reviews on third-party sites describe a customs charge on an order the site advertised as tariff paid, slow shipping and late notice, and a refused price adjustment. One antivirus result also flagged the address as suspicious. Nothing here points to a fake store, but the complaints justify Moderate Risk rather than a clean rating.
What customers report
The site promotes "Delivery Guaranteed" and "Tariff Paid" in its header.
One an independent review platform's reviewer says that, despite this claim, their international order was held by customs and they were asked to pay.
Another an independent review platform's reviewer says their order was not shipped for 3 days and they were not told for 8 days. That reviewer accuses the company of not standing by its written guarantees.
A review on Birdeye says the shop refused to apply a cheaper sale price that appeared a few days after the customer's purchase.
Technical checks versus operator transparency
The connection is properly encrypted and the browser threat feed shows no warning.
One antivirus result from a saved, older observation marked the URL as suspicious.
The shop offers an email address on its own domain, two phone numbers and live chat, which makes it reachable.
However, no postal address for the business was visible on the captured page.
Why the score is 64
2 independent sources carry complaints or warnings about this site, including: "I have twice placed an order for the same product. The first time was for an international shipment where their website clearly states that all tariffs are…". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 93
detectionsSaved analysis from October 12, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Clean
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiShopping
- BitDefenderhobbies
- Forcepoint ThreatSeekershopping
- Googleshopping
- Sophosgeneral business
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
1-800-982-1308 / 1-800-303-3024 Track Your Order | Delivery Guaranteed | Tariff Paid
What the captured page showed
2 observations- 01
1-800-982-1308 / 1-800-303-3024
- 02
Track Your Order | Delivery Guaranteed | Tariff Paid
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Pet Supplies: Flea and Tick, Heartwormer Treatment at Low Price | CanadaPetCare
- Meta description
CanadaPetCare is one of the leading pet care supplies retailers for cheap dog & cat preventatives. Visit online to order best flea control & treatment for dogs, joint guard and other diseases related pet supplies.
Pages we read
- Main page/Read
- Terms/terms-of-use.aspxRead
- Shipping policy/shipping-policy.aspxRead
- Contact page/contact-us.aspxRead
03 · Investigation Story
Investigation story
What the site claims
Pet Supplies: Flea and Tick, Heartwormer Treatment at Low Price | CanadaPetCare
What we observed
The page content was captured and checked alongside 61 antivirus results.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The domain has been registered for about 17 years.
- 022 independent sources carry complaints or warnings about this site, including: "I have twice placed an order for the same product. The first time was for an international shipment where their website clearly states that all tariffs are…"
- 032 independent sources carry complaints or warnings about this site, including: "THEY WILL NOT GIVE YOU THE UPDATED DISCOUNT!!! I bought some meds and a couple days later they had a cheaper sale BUT REFUSED TO GIVE ME DISCOUNT!!!"
Web research findings
Independent findings for canadapetcare.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"I have twice placed an order for the same product. The first time was for an international shipment where their website clearly states that all tariffs are paid. Wrong. The product was held by customs and money demanded of me."
- Trustpilotopen
"The order was not shipped for 3 days according to their records and they failed to notify me for 8 days. CanadaPetCare.com is a disreputable company that does not stand by its written guarantees."
- Birdeyeopen
"THEY WILL NOT GIVE YOU THE UPDATED DISCOUNT!!! I bought some meds and a couple days later they had a cheaper sale BUT REFUSED TO GIVE ME DISCOUNT!!!"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domaincanadapetcare.com
- Redirects towww.canadapetcare.com
- Hosted byCloudflare, Inc.
- Referencescanadapetcare.b-cdn.net · tawk.to
Domain Timeline
- Sep 30, 2009Domain registered
First appeared in WHOIS records — 17 years old when this review was saved.
- Oct 16, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No operator postal address visible on the captured page.
- Contact email on the site's own domain (customerservice@canadapetcare.com).
- Phone number listed (1-800-982-1308).
Domain & Encryption
Cloudflare DNS is used by legitimate and scam sites alike, so it does not identify who runs the site.
Certificate issued for canadapetcare.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Hotjar
- Meta Pixel
- Google Analytics
- Google AdSense
- Google Ads
Chat, reviews and email
- Tawk.to chat
Scripts, fonts and CDNs
- Google Fonts
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://canadapetcare.com/
- 2301https://canadapetcare.com/
- 3200https://www.canadapetcare.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
2 independent sources carry complaints or warnings about this site, including: "I have twice placed an order for the same product. The first time was for an international shipment where their website clearly states that all tariffs are…" · 2 independent sources carry complaints or warnings about this site, including: "THEY WILL NOT GIVE YOU THE UPDATED DISCOUNT!!! I bought some meds and a couple days later they had a cheaper sale BUT REFUSED TO GIVE ME DISCOUNT!!!"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Oct 12, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 16, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 16, 2026 |
| Visual evidence | 2 visible observations saved with the page capture | Completed | No adverse finding | this scan · Oct 16, 2026 |
| Independent research | 3 independent findings were saved | Completed | Adverse | this scan · Oct 16, 2026 |
- Antivirus
- Result1 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 12, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 16, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 16, 2026
- Visual evidence
- Result2 visible observations saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 16, 2026
- Independent research
- Result3 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 16, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is canadapetcare.com a scam or is it safe?
Is canadapetcare.com safe to use?
Has canadapetcare.com been flagged by antivirus engines?
Is canadapetcare.com on any phishing or malware blacklists?
How old is the canadapetcare.com domain?
Does canadapetcare.com have a valid SSL certificate?
Where is canadapetcare.com hosted?
How often is the canadapetcare.com report updated?
08 · Final Verdict
Final verdict
Long-running online pet medication shop with customer complaints about customs fees, shipping and discounts
CanadaPetCare is an online shop selling pet medications and supplements, such as joint supplements and dog chewables, through on-site Buy Now buttons. The domain is about 17 years old, and the site lists an email address on its own domain and a toll-free phone number. Those points count in its favour. Against them, the captured page shows no postal address for the business. Customer reviews on third-party sites describe a customs charge on an order the site advertised as tariff paid, slow shipping and late notice, and a refused price adjustment. One antivirus result also flagged the address as suspicious. Nothing here points to a fake store, but the complaints justify Moderate Risk rather than a clean rating.
09 · Community
Community
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