Is convert2.info safe?
http://convert2.info/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (59 of 92 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Convert2.info is a PDF tool site whose low-cost trial converts into a $49.90 monthly subscription, with users reporting unexpected charges and refund refusals.
Convert2.info presents itself as an online PDF editing and conversion service operated by Sil&Co LLC, a Nevada-registered company. The site's own terms describe a two-payment trial activation: the first payment starts a 7-day trial at a nominal price, and a second payment verifies that the payment method supports recurring charges. Independent review sources describe a different experience: a 1.0-star rating from three reviews, a $1.95 document conversion that became a $49.90 monthly plan, a $49.90 charge for an application the user says they never ordered, and a 'free' PDF editor that demanded payment to save edits. The site's refund policy states all sales are final and non-refundable except as required by law. Technical checks are clean — no Safe Browsing warning, valid TLS, and only one antivirus engine marking the URL suspicious — but the operator and customer-safety evidence is adverse. The score of 38 reflects a High Risk subscription-trap pattern rather than a malware or phishing threat.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 38/100
High Risk covers scores 21–44. 5 findings pulled the score down; 2 pushed it up.
What pulled the score down
- Moderate3 independent sources carry complaints or warnings about this site, including: "Convert2 has a 1.0 star rating from 3 reviews and widespread negative sentiment; Convert2 reviews often mention unexpected charges and customers seeking a…"
- Moderate3 independent sources carry complaints or warnings about this site, including: "I have been charged for this application but never ordered it or used it. The company said they would refund the $49.90 charge, but have stopped communicating…"
- Moderate3 independent sources carry complaints or warnings about this site, including: "Subscription trap, not clear that I was signing up for a $49.90 an month plan after purchasing a $1.95 document conversion. 7 day trial, no email follow-up,…"
- ModerateThe site's terms describe a first payment that activates a trial subscription and a second payment that verifies recurring charges, matching the subscription-trap pattern reported by reviewers.
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
What pushed the score up
- SupportsThe browser threat feed returned no threat warning and the saved TLS check found a valid encrypted connection.
- SupportsThe registrable domain is 410 days old
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
Lost money or shared details on convert2.info? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on convert2.info, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
Dynadot Inc registered this domain. ICANN's lookup shows the registrar's abuse contact.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
Convert2.info presents itself as an online PDF editing and conversion service operated by Sil&Co LLC, a Nevada-registered company. The site's own terms describe a two-payment trial activation: the first payment starts a 7-day trial at a nominal price, and a second payment verifies that the payment method supports recurring charges. Independent review sources describe a different experience: a 1.0-star rating from three reviews, a $1.95 document conversion that became a $49.90 monthly plan, a $49.90 charge for an application the user says they never ordered, and a 'free' PDF editor that demanded payment to save edits. The site's refund policy states all sales are final and non-refundable except as required by law. Technical checks are clean — no Safe Browsing warning, valid TLS, and only one antivirus engine marking the URL suspicious — but the operator and customer-safety evidence is adverse. The score of 38 reflects a High Risk subscription-trap pattern rather than a malware or phishing threat.
How the trial-to-subscription flow is described
The site's own terms explain that the first payment activates a trial subscription and that a second payment confirms the payment method supports recurring charges. The stated purpose is to provide a 7-day trial at a nominal price while verifying the payment method. This is the mechanism that multiple reviewers describe as a subscription trap: a small initial charge followed by recurring billing.
The refund policy states that all sales are final and non-refundable except as required by law, with a 14-day withdrawal right for EU/UK residents unless digital services have already been provided. Combined with the trial-to-subscription flow, this makes recovering an unwanted charge difficult once the service has been used.
What reviewers and complaint platforms report
A review aggregator shows Convert2 with a 1.0-star rating from three reviews and widespread negative sentiment, with reviewers mentioning unexpected charges and seeking refunds for unwanted subscriptions.
One reviewer states they were charged for an application they never ordered or used, that the company said it would refund a $49.90 charge, and that it then stopped communicating and never issued the rebate.
Another reviewer describes a subscription trap: it was not clear they were signing up for a $49.90-per-month plan after purchasing a $1.95 document conversion, with a 7-day trial, no email follow-up, and details buried in the terms of service — followed by a refusal to refund.
A further reviewer says they did not agree to a subscription, that they tried several 'free' PDF editors, and that each one — including this one — required payment to save changes after edits were made.
Technical checks are clean, but operator risk is high
The browser threat feed returned no threat warning, the saved TLS check found a valid encrypted connection, and the domain is 410 days old. These are baseline technical signals, not evidence that the billing practices are fair.
One antivirus engine marked the URL as suspicious, but this is a single stale detection and does not by itself establish malware. The more serious risk is the operator-level pattern: a trial that converts to recurring charges, a no-refund policy, and multiple independent reports of unexpected $49.90 charges and unresponsive support.
Why the score is 38
3 independent sources carry complaints or warnings about this site, including: "Convert2 has a 1.0 star rating from 3 reviews and widespread negative sentiment; Convert2 reviews often mention unexpected charges and customers seeking a…". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 92
detectionsSaved analysis from October 2, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 92 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefendercomputersandsoftware
- Forcepoint ThreatSeekerinformation technology
- Sophosinformation technology
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
Great ★★★★★ Trustpilot
What the captured page showed
1 observation- 01
Great ★★★★★ Trustpilot
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Convert2 - Online PDF Tools
Pages we read
- Main page/Read
- About page/aboutRead
- Terms/termsRead
- Refund / returns policy/refund-policyRead
- Contact page/contactRead
03 · Investigation Story
Investigation story
What the site claims
Convert2 - Online PDF Tools
What we observed
The page content was captured and checked alongside 59 antivirus results.
What independent research found
4 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Subscription Trap
Service and business model
Saas
Observed behavior
Evidence behind this classification
- 01The site's terms describe a first payment that activates a trial subscription and a second payment that verifies recurring charges, matching the subscription-trap pattern reported by reviewers.
- 023 independent sources carry complaints or warnings about this site, including: "Convert2 has a 1.0 star rating from 3 reviews and widespread negative sentiment; Convert2 reviews often mention unexpected charges and customers seeking a…"
- 033 independent sources carry complaints or warnings about this site, including: "I have been charged for this application but never ordered it or used it. The company said they would refund the $49.90 charge, but have stopped communicating…"
Web research findings
Independent findings for convert2.info, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- PissedConsumeropen
"Convert2 has a 1.0 star rating from 3 reviews and widespread negative sentiment; Convert2 reviews often mention unexpected charges and customers seeking a refund for unwanted subscriptions."
- Trustpilotopen
"I have been charged for this application but never ordered it or used it. The company said they would refund the $49.90 charge, but have stopped communicating and have never issued a rebate."
- BBB Scam Trackeropen
"Subscription trap, not clear that I was signing up for a $49.90 an month plan after purchasing a $1.95 document conversion. 7 day trial, no email follow-up, details buried in 'terms of service,' small print, no indication that you were signing up--refusal to refund."
- BBB Scam Trackeropen
"I did NOT agree to a subscription from this "company". I reviewed several "FREE" PDF editors online but after making edits to my document each one of them including this one, required payment in order to save my changes. At this point, with EVERY editor I tried, I closed the window and backed out. Somehow this scam artist managed to "subscribe" me"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainconvert2.info
- Redirects toconvert2.info
- Hosted byAmazon.com, Inc.
- Referencesconsent.cookiebot.com · browser.sentry-cdn.com
Domain Timeline
- Sep 2, 2025Domain registered
First appeared in WHOIS records — 1.1 years old when this review was saved.
- Oct 18, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (contact@convert2.info).
- Phone number listed (+1 877 369 2048).
Domain & Encryption
Cloudflare DNS is used by legitimate and scam sites alike, so it does not identify who runs the site.
Certificate issued for convert2.info.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Microsoft Clarity
- Google Tag Manager
Chat, reviews and email
- Trustpilot widget
Scripts, fonts and CDNs
- Google Fonts
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://convert2.info/
- 2200https://convert2.info/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
3 independent sources carry complaints or warnings about this site, including: "Convert2 has a 1.0 star rating from 3 reviews and widespread negative sentiment; Convert2 reviews often mention unexpected charges and customers seeking a…" · 3 independent sources carry complaints or warnings about this site, including: "I have been charged for this application but never ordered it or used it. The company said they would refund the $49.90 charge, but have stopped communicating…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 92 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 18, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 18, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 18, 2026 |
| Independent research | 4 independent findings were saved | Completed | Adverse | this scan · Oct 18, 2026 |
- Antivirus
- Result1 of 92 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 18, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 18, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 18, 2026
- Independent research
- Result4 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 18, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is convert2.info a scam or a legit online store?
Is convert2.info safe to use?
I already paid or entered my details on convert2.info — what should I do?
Can I get my money back from convert2.info?
I ordered from convert2.info but nothing arrived — is it a fake shop?
How do I report convert2.info?
convert2.info looks professional — how can it still be a scam?
Has convert2.info been flagged by antivirus engines?
Is convert2.info on any phishing or malware blacklists?
How old is the convert2.info domain?
Does convert2.info have a valid SSL certificate?
How often is the convert2.info report updated?
08 · Final Verdict
Final verdict
Convert2.info is a PDF tool site whose low-cost trial converts into a $49.90 monthly subscription, with users reporting unexpected charges and refund refusals.
Convert2.info presents itself as an online PDF editing and conversion service operated by Sil&Co LLC, a Nevada-registered company. The site's own terms describe a two-payment trial activation: the first payment starts a 7-day trial at a nominal price, and a second payment verifies that the payment method supports recurring charges. Independent review sources describe a different experience: a 1.0-star rating from three reviews, a $1.95 document conversion that became a $49.90 monthly plan, a $49.90 charge for an application the user says they never ordered, and a 'free' PDF editor that demanded payment to save edits. The site's refund policy states all sales are final and non-refundable except as required by law. Technical checks are clean — no Safe Browsing warning, valid TLS, and only one antivirus engine marking the URL suspicious — but the operator and customer-safety evidence is adverse. The score of 38 reflects a High Risk subscription-trap pattern rather than a malware or phishing threat.
09 · Community
Community
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