Is easun-energy.com safe?
http://easun-energy.com/
Checked on
How we checked
Coverage: strong · 5 of 6 applicable core capabilities
- Antivirus (57 of 92 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Easun Energy: solar-gear storefront with documented non-delivery and unresponsive-support complaints
easun-energy.com presents itself as the online shop of EASUN POWER TECHNOLOGY CORP LIMITED, a Shenzhen-based seller of home-backup, off-grid and balcony solar kits, with a disclosed company name, a postal address in Longgang, Shenzhen, a phone number and an email on its own domain. The technical side is unremarkable: a valid encrypted connection and no browser threat feed warning. The problem is the customer-facing record. Independent review evidence describes a buyer waiting three months with no product and no refund and no email replies, and a second buyer who paid in full for two items and received only one with no tracking for the rest. A security vendor also classifies the site as a suspicious shop. Because the adverse evidence is about orders and money rather than malware, the score sits in the High Risk band rather than the Dangerous band.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 38/100
High Risk covers scores 21–44. 3 findings pulled the score down; 3 pushed it up.
What pulled the score down
- Moderate2 independent sources carry complaints or warnings about this site, including: "After 3 months of waiting, I have no product, no refund. No replies to emails. Avoid this supplier."
- Moderate2 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including no established public user-review history and phishing-related signals."
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
What pushed the score up
- SupportsThe site names its company, a Shenzhen address, a phone number and an email on its own domain.
- SupportsThe saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning.
- SupportsThe registrable domain is over four years old.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
Lost money or shared details on easun-energy.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on easun-energy.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
Xin Net Technology Corporation takes abuse reports at supervision@xinnet.com (+86.4008182233). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
easun-energy.com presents itself as the online shop of EASUN POWER TECHNOLOGY CORP LIMITED, a Shenzhen-based seller of home-backup, off-grid and balcony solar kits, with a disclosed company name, a postal address in Longgang, Shenzhen, a phone number and an email on its own domain. The technical side is unremarkable: a valid encrypted connection and no browser threat feed warning. The problem is the customer-facing record. Independent review evidence describes a buyer waiting three months with no product and no refund and no email replies, and a second buyer who paid in full for two items and received only one with no tracking for the rest. A security vendor also classifies the site as a suspicious shop. Because the adverse evidence is about orders and money rather than malware, the score sits in the High Risk band rather than the Dangerous band.
What buyers report after paying
The strongest adverse evidence is target-bound and specific. One review states that after three months of waiting the buyer had no product and no refund, and that emails went unanswered. A second review states that an order placed on 28 November 2025 for two products was paid in full via PayPal, that only one item arrived, and that the second item was never shipped and no tracking number was provided. These are order-fulfilment and refund failures, not abstract reputation noise.
A security vendor separately classifies the site as a suspicious shop based on multiple risk signals, including no established public user-review history and phishing-related signals. That is a third-party risk assessment rather than a customer complaint, but it points in the same direction as the buyer reports.
Clean plumbing, unresolved operator risk
The saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning, so there is no evidence of a technical attack, credential theft or malware delivery on this domain. A saved antivirus observation does record one suspicious result from a security vendor, but it is stale and should be treated as context rather than a fresh detection.
The operator is disclosed rather than hidden: the site names EASUN POWER TECHNOLOGY CORP LIMITED, lists a Shenzhen address, a phone number and an email on its own domain, and the domain is over four years old. Those are real legitimacy signals and they are why this is not scored as an outright anonymous scam. They do not, however, answer the documented complaints about paid orders that were not fulfilled and support that did not respond.
Why the score is 38
2 independent sources carry complaints or warnings about this site, including: "After 3 months of waiting, I have no product, no refund. No replies to emails. Avoid this supplier.". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 92
detectionsSaved analysis from September 28, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 92 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Unrated
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Unrated
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- Forcepoint ThreatSeekerbusiness and economy
- Googleretail
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
EU Stock ,Ship in 2 Days,30Days-Return Free
What the captured page showed
1 observation- 01
EU Stock ,Ship in 2 Days,30Days-Return Free
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Easun Power | Global Leading Hybrid Solar Inverter Provider – Easun Power Factory Store
- Meta description
Easun Power provides hybrid inverter, solar controller and Lifepo4 battery, with 10 years of experience in off grid and on grid PV systems, has own manufacturing factory.
Pages we read
- Main page/Read
- About page/pages/about-usRead
- Terms/pages/terms-of-useRead
- Refund / returns policy/pages/return-policyRead
- Shipping policy/pages/shipping-policyRead
- Contact page/pages/contact-usRead
03 · Investigation Story
Investigation story
What the site claims
Easun Power | Global Leading Hybrid Solar Inverter Provider – Easun Power Factory Store
What we observed
The page content was captured and checked alongside 57 antivirus results.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 012 independent sources carry complaints or warnings about this site, including: "After 3 months of waiting, I have no product, no refund. No replies to emails. Avoid this supplier."
- 022 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including no established public user-review history and phishing-related signals."
- 031 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
If this is a scam — what it means for you
What a buyer actually walks into
A visitor is funnelled through a conventional e-commerce flow: product pages for home-backup, off-grid and balcony solar kits, a cart, a checkout page and a payment-methods page. The site advertises free shipping capped at €50 per order, 30-day returns and secure payments with instalments up to 12 months.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
The exposure is therefore financial and logistical rather than technical. A buyer who pays in full can end up in the situation the reviews describe: partial delivery, no tracking for the remainder, and no refund or reply when they chase it. The advertised returns and instalment options do not change that outcome for the buyers who reported it.
Do not place a full-price order here without protection. If you still want to buy, use a payment method with chargeback rights, keep every order confirmation and tracking reference, and treat the advertised 30-day returns and instalments as claims to verify rather than guarantees. Given the documented non-delivery and unresponsive-support reports, buying from a supplier with a verifiable fulfilment record is the safer choice.
Web research findings
Independent findings for easun-energy.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"After 3 months of waiting, I have no product, no refund. No replies to emails. Avoid this supplier."
- Trustpilotopen
"I placed an order on 28.11.2025 for two products and paid in full via PayPal. Only one item was delivered. The second item has not been shipped, and no tracking number has been provided so far."
- Gridinsoftopen
"This site is classified as Suspicious Shop based on multiple risk signals, including no established public user-review history and phishing-related signals."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domaineasun-energy.com
- Redirects towww.easun-energy.com
- Hosted byCloudflare, Inc.
- Referencesfonts.gstatic.com · img.myshopline.com
Domain Timeline
- Mar 30, 2022Domain registered
First appeared in WHOIS records — 4 years old when this review was saved.
- Oct 30, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
easun-energy.com is an established domain now carrying threat signals. An older domain that starts tripping security checks is a classic pattern for an asset that was sold, repurposed, or compromised — the age alone is not reassurance.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (penny@easun-energy.com).
- Phone number listed (+86 133 9289 4797).
- Postal address visible on the page.
Domain & Encryption
Report this domain to its registrar: send the address and what happened to this contact.
Certificate issued for www.easun-energy.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Site platform
- Shopline
Analytics and ads
- Microsoft Clarity
Scripts, fonts and CDNs
- Google Fonts
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://easun-energy.com/
- 2301https://easun-energy.com/
- 3200https://www.easun-energy.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
2 independent sources carry complaints or warnings about this site, including: "After 3 months of waiting, I have no product, no refund. No replies to emails. Avoid this supplier." · 2 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including no established public user-review history and phishing-related signals."
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 92 engines flagged | Limited | Adverse | stale fallback · analysed Sep 28, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 30, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 30, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 30, 2026 |
| Independent research | 3 independent findings were saved | Completed | Adverse | this scan · Oct 30, 2026 |
- Antivirus
- Result1 of 92 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Sep 28, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 30, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 30, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 30, 2026
- Independent research
- Result3 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 30, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is easun-energy.com a scam or a legit online store?
Is easun-energy.com safe to use?
What should I do if I already gave my details to easun-energy.com?
Can I get my money back from easun-energy.com?
I ordered from easun-energy.com but nothing arrived — is it a fake shop?
How do I report easun-energy.com?
Why does easun-energy.com look legitimate if it's a scam?
Has easun-energy.com been flagged by antivirus engines?
Is easun-energy.com on any phishing or malware blacklists?
How old is the easun-energy.com domain?
Does easun-energy.com have a valid SSL certificate?
How often is the easun-energy.com report updated?
08 · Final Verdict
Final verdict
Easun Energy: solar-gear storefront with documented non-delivery and unresponsive-support complaints
easun-energy.com presents itself as the online shop of EASUN POWER TECHNOLOGY CORP LIMITED, a Shenzhen-based seller of home-backup, off-grid and balcony solar kits, with a disclosed company name, a postal address in Longgang, Shenzhen, a phone number and an email on its own domain. The technical side is unremarkable: a valid encrypted connection and no browser threat feed warning. The problem is the customer-facing record. Independent review evidence describes a buyer waiting three months with no product and no refund and no email replies, and a second buyer who paid in full for two items and received only one with no tracking for the rest. A security vendor also classifies the site as a suspicious shop. Because the adverse evidence is about orders and money rather than malware, the score sits in the High Risk band rather than the Dangerous band.
09 · Community
Community
Are you the owner of easun-energy.com?Verify and reply