Is order.basesunworks.com safe?
http://order.basesunworks.com/
Checked on
How we checked
Coverage: complete · 6 of 6 applicable core capabilities
- Antivirus (57 of 93 engines answered): completed
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Anime LED art shop with paid orders reported as never shipped and refunds left unanswered
order.basesunworks.com is the order page of Basesun Works, a storefront selling anime-style LED light paintings priced from $34.99 with a custom photo upload option. The technical side is clean — no malware or phishing detections, a valid encrypted connection and no browser abuse — but the customer side is not: independent reviewer profiles describe paying for made-to-order pieces and then receiving neither the item nor a reply to refund requests, and third-party trust scanners rate the parent domain as a low-trust shop. That combination puts the site in the High Risk band.
Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 38/100
High Risk covers scores 21–44. 5 findings pulled the score down; 3 pushed it up.
What pulled the score down
- Moderate3 independent sources carry complaints or warnings about this site, including: "They are scammers! do not buy from them! Made to order, paid with bitcoin and never heard from them again!"
- Moderate3 independent sources carry complaints or warnings about this site, including: "Basesunworks.com exhibits characteristics consistent with scam-like e-commerce operations."
- Moderate3 independent sources carry complaints or warnings about this site, including: "Avis Basesunworks.com - site à fiabilité douteuse"
- ModerateThe page claims a 4.9-star customer rating and a one-year replacement guarantee without linking any review source or policy page.
- MinorThe captured page text names no operator, registration, email, phone or postal address.
What pushed the score up
- SupportsNo malware or phishing detections, no Safe Browsing warning and a valid encrypted connection.
- SupportsThe parent domain is 626 days old and the hosting IP has no saved abuse reports.
- SupportsThe site links Instagram, TikTok and YouTube profiles, and the footer shows a support email, phone number and WhatsApp link.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor).
Lost money or shared details on order.basesunworks.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on order.basesunworks.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
GoDaddy.com, LLC takes abuse reports at abuse@godaddy.com (480-624-2505). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
order.basesunworks.com is the order page of Basesun Works, a storefront selling anime-style LED light paintings priced from $34.99 with a custom photo upload option. The technical side is clean — no malware or phishing detections, a valid encrypted connection and no browser abuse — but the customer side is not: independent reviewer profiles describe paying for made-to-order pieces and then receiving neither the item nor a reply to refund requests, and third-party trust scanners rate the parent domain as a low-trust shop. That combination puts the site in the High Risk band.
What buyers say happened after they paid
Two separate reviewer profiles describe the same outcome. One says the order was made to order, paid for in bitcoin, and that the buyer never heard from the shop again. Another says no shipment arrived and that a refund request sent in a second message went unanswered.
Independent site-reputation checks point the same way: one scanner describes basesunworks.com as showing characteristics consistent with scam-like e-commerce operations, and a French verification site labels it a site of doubtful reliability.
The shop's own page asserts a '4.9★ Customer Rating' and a '1-Year Quality Replacement' guarantee, but the captured page links no review platform or policy text that would let a visitor check either claim.
Clean scanners, unclear seller
Nothing technical was found: 0 malicious and 0 suspicious results across 93 engines, no browser threat feed warning, and a valid encrypted connection. No pop-ups, forced redirects, downloads or notification prompts were observed. The risk here is commercial, not malicious code.
The parent domain basesunworks.com is 626 days old and the hosting IP carries no abuse reports, which is why this is not scored as a brand-new throwaway shop. The page also links Instagram, TikTok and YouTube profiles, giving the brand some off-site presence.
The captured page text itself carried no email, phone number or postal address, and no operator registration was disclosed. The footer visible in the screenshot does list support@basesunworks.com, a +1 phone number and a WhatsApp link, so a contact channel exists — but who legally sells the goods, and which payment processor handles the 'Checkout' button, was not captured.
Why the score is 38
3 independent sources carry complaints or warnings about this site, including: "They are scammers! do not buy from them! Made to order, paid with bitcoin and never heard from them again!".
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 93
No detectionsFresh result
No detections across 57 engines that rated this URL
No antivirus engine that answered raised an adverse result; 36 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 93
All 93 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Unrated
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- Googleshopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
Visual context from the captured page
Header shows a 'Basesun' WORKS logo on a dark background with a Menu button, a star icon and a help icon. A banner reads 'Add a panel — it's HALF PRICE · auto-applied at checkout'. A chat prompt asks 'Which anime or design are you looking for? Just tell me the name.' with quick buttons Find a piece, Design your own, Order status, About light paintings, Reviews, Help & FAQ. A 'Bestsellers' grid shows ten anime-style LED light painting frames, each labelled 'From $34.99' with LIGHT OFF / LIGHT ON previews. Footer lists support@basesunworks.com, a phone number '+1 (341) 222-9770' and a WhatsApp link, alongside Shipping Policy, Refund Policy, Privacy Policy and Terms of Service links. Footer shows TikTok, Instagram and YouTube icons; a floating 'Chat with us' button with an unread badge sits bottom-right.
What the captured page showed
6 observations- 01
Header shows a 'Basesun' WORKS logo on a dark background with a Menu button, a star icon and a help icon.
- 02
A banner reads 'Add a panel — it's HALF PRICE · auto-applied at checkout'.
- 03
A chat prompt asks 'Which anime or design are you looking for? Just tell me the name.' with quick buttons Find a piece, Design your own, Order status, About light paintings, Reviews, Help & FAQ.
- 04
A 'Bestsellers' grid shows ten anime-style LED light painting frames, each labelled 'From $34.99' with LIGHT OFF / LIGHT ON previews.
- 05
Footer lists support@basesunworks.com, a phone number '+1 (341) 222-9770' and a WhatsApp link, alongside Shipping Policy, Refund Policy, Privacy Policy and Terms of Service links.
- 06
Footer shows TikTok, Instagram and YouTube icons; a floating 'Chat with us' button with an unread badge sits bottom-right.
What the page says about itself
Quoted from the pages we read: the site's own words, not our findings.
- Page title
Basesunworks · Anime LED Light Paintings
Pages we read
- Main page/Read
03 · Investigation Story
Investigation story
What the site claims
Basesunworks · Anime LED Light Paintings
What we observed
The page content was captured and checked alongside 57 antivirus results.
What independent research found
5 external findings were saved and compared with the page evidence.
What remains unverified
The checks completed, but ownership, business claims, and future site behavior can still change after this snapshot.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 013 independent sources carry complaints or warnings about this site, including: "Basesunworks.com exhibits characteristics consistent with scam-like e-commerce operations."
- 023 independent sources carry complaints or warnings about this site, including: "They are scammers! do not buy from them! Made to order, paid with bitcoin and never heard from them again!"
- 033 independent sources carry complaints or warnings about this site, including: "Avis Basesunworks.com - site à fiabilité douteuse"
If this is a scam — what it means for you
The path from browsing to paying
A visitor picks a light painting from the bestsellers grid, adds it to the cart and continues to checkout, where the page notes the final amount is shown in the visitor's local currency. That is the point where money leaves the buyer and the shop's delivery record becomes the only thing standing behind the order.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
For at least two reviewers, that step ended in no shipment and no refund reply, one of them after paying in bitcoin — a payment method that leaves no chargeback route.
Do not place an order here. The shop's own pages give no verifiable seller identity, and the only independent accounts of completed purchases describe non-delivery and unanswered refund requests. If you have already paid, contact your card issuer or payment provider immediately about a dispute; if you paid in crypto, treat the money as lost and do not send any further payment the shop requests.
Web research findings
Independent findings for order.basesunworks.com, including public complaints, named review sources, registration records, and look-alike-domain evidence.
- Gridinsoftopen
"Basesunworks.com exhibits characteristics consistent with scam-like e-commerce operations."
- Trustindex.io reviewer profileopen
"They are scammers! do not buy from them! Made to order, paid with bitcoin and never heard from them again!"
- Trustindex.io reviewer profileopen
"However, there has been no shipment so far. When I asked for a refund in my second message, I received no response."
- FranceVerifopen
"Avis Basesunworks.com - site à fiabilité douteuse"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too.
Infrastructure map
- Domainorder.basesunworks.com
- Redirects toorder.basesunworks.com
- Hosted byThe Constant Company, LLC
- Referenceswa.me · instagram.com
Domain Timeline
- Feb 18, 2025Domain registered
First appeared in WHOIS records — 1.7 years old when this review was saved.
- Nov 7, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No direct contact email found on the captured page.
- No phone number listed on the captured page.
- No operator postal address visible on the captured page.
- Links to 3 social profiles.
Domain & Encryption
Report this domain to its registrar: send the address and what happened to this contact.
Certificate issued for ai.basesuntech.com.
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://order.basesunworks.com/
- 2200https://order.basesunworks.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruscomplete
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
3 independent sources carry complaints or warnings about this site, including: "They are scammers! do not buy from them! Made to order, paid with bitcoin and never heard from them again!" · 3 independent sources carry complaints or warnings about this site, including: "Basesunworks.com exhibits characteristics consistent with scam-like e-commerce operations."
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 93 engines flagged | Completed | No adverse finding | fresh · analysed Nov 7, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Nov 7, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Nov 7, 2026 |
| Visual evidence | 6 visible observations saved with the page capture | Completed | No adverse finding | this scan · Nov 7, 2026 |
| Independent research | 5 independent findings were saved | Completed | Adverse | this scan · Nov 7, 2026 |
- Antivirus
- Result0 of 93 engines flagged
- CompletionCompletedFindingNo adverse finding
- Freshnessfresh · analysed Nov 7, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 7, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 7, 2026
- Visual evidence
- Result6 visible observations saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 7, 2026
- Independent research
- Result5 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Nov 7, 2026
07 · Safety FAQ
Safety FAQ
Answered from the saved verdict and evidence in this report.
Is order.basesunworks.com a scam or a legit online store?
Is order.basesunworks.com safe to use?
What should I do if I already gave my details to order.basesunworks.com?
Can I get my money back from order.basesunworks.com?
I ordered from order.basesunworks.com but nothing arrived — is it a fake shop?
How do I report order.basesunworks.com?
Why does order.basesunworks.com look legitimate if it's a scam?
Has order.basesunworks.com been flagged by antivirus engines?
Is order.basesunworks.com on any phishing or malware blacklists?
How old is the order.basesunworks.com domain?
Does order.basesunworks.com have a valid SSL certificate?
How often is the order.basesunworks.com report updated?
08 · Final Verdict
Final verdict
Anime LED art shop with paid orders reported as never shipped and refunds left unanswered
order.basesunworks.com is the order page of Basesun Works, a storefront selling anime-style LED light paintings priced from $34.99 with a custom photo upload option. The technical side is clean — no malware or phishing detections, a valid encrypted connection and no browser abuse — but the customer side is not: independent reviewer profiles describe paying for made-to-order pieces and then receiving neither the item nor a reply to refund requests, and third-party trust scanners rate the parent domain as a low-trust shop. That combination puts the site in the High Risk band.
09 · Community
Community
Are you the owner of order.basesunworks.com?Verify and reply