Is tickpick.com legit or a scam?
Legitimate ticket resale marketplace operating since 2011 with BBB accreditation, clean security scans, and strong independent review ratings despite occasional customer complaints.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
TickPick operates as a registered, BBB-accredited business founded in 2011 by Brett Goldberg and Chris O'Brien, headquartered in New York. Our antivirus network flagged zero malicious detections across 92 engines, the hosting IP has zero abuse reports, and SSL is valid. Independent review aggregators show approximately 4.7–4.8 stars across thousands of reviews, with customers consistently praising transparent pricing and no hidden fees. The company has been in continuous operation for 13 years with documented partnerships, acquisitions, and ~$200M in reported revenue. While 518 complaints exist in BBB records over three years, these centre on typical secondary-market issues—seating-map discrepancies, seller disputes, and cancellations—rather than systemic fraud or credential theft. No evidence of clone-site activity, malware distribution, or government enforcement action appears in our research.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for tickpick.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain registered ~18 years ago (6569 days); company founded 2011 in New York by Brett Goldberg and Chris O'Brien; operates as no-hidden-fees secondary ticket marketplace with patented ranking system.
- BBB accredited since March 2014 with A- rating; 518 complaints filed in the last 3 years, primarily involving seating maps, seller disputes, cancellations, and handling of issues.
- Trustpilot shows ~4.7/5 from ~4,490 reviews with summary noting overwhelmingly positive experiences on pricing and transparency, though some complaints on seat accuracy and post-purchase price drops.
- Multiple independent reviews (OneRep, SmartCustomer, app stores) describe it as legitimate with BuyerTrust Guarantee; high app ratings (4.8-4.9 stars).
- Reddit threads show mixed user experiences: many positive reports of successful purchases, some questioning legitimacy or reporting delivery/validity concerns.
- No evidence of major scam families, government actions, or widespread fraud reports; common secondary-ticketing issues (invalid tickets, seat discrepancies) appear in complaints.
- Wikipedia notes 2019 revenue ~$200M, acquisitions, partnerships with leagues/festivals; active business with physical NYC address.
- BBB.orgopen
"I am filing a complaint against TickPick regarding a misleading seating map used during my ticket purchase."
- Reddit r/Scamsopen
"Scammed on TickPick"
- JustAnsweropen
"I was scammed by Tick Pick. I financed $1200 for Billie Eilish tickets... paid for second-row tickets, but there was no second row."
- BBB.orgopen
"Very disappointed with TickPicks handling of an honest seller mistake. I accidentally listed two 2-day concert passes at the price for one pass."
- Trustpilotopen
"Looking at 1,713 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the pricing to be excellent... no hidden fees."
- Onerep.comopen
"TickPick is a legitimate ticket resale marketplace that has been operating since 2011. Customers generally rate it positively for transparent “all-in” pricing."
- SmartCustomeropen
"TickPick has a rating of 4.8 stars from 5444 reviews, indicating that most customers are generally satisfied with their purchases. 91% of reviewers recommend TickPick."
- TickPick Blog / BBBopen
"Yes, TickPick is as legit as any other major player in the secondary ticketing space. BBB Accredited since 2014 with A- rating."
Tickpick LLC, registered in New York (headquartered NYC). Founded 2011 by Brett Goldberg and Chris O'Brien. BBB accredited since 3/3/2014. Wikipedia and LinkedIn confirm active operations since 2011.
Our research identified 4 complaints across BBB and Reddit concerning seating accuracy and seller disputes, and 4 positive reviews from independent aggregators. BBB records show 518 complaints filed over three years, primarily involving seat-map discrepancies, seller mistakes, and refund handling—typical friction in secondary ticketing. an independent review aggregator reports ~4,490 reviews averaging 4.7/5 stars, with customers praising transparent pricing and no hidden fees. OneRep and SmartCustomer describe TickPick as a legitimate marketplace with BuyerTrust Guarantee. Business registration confirms TickPick LLC founded in 2011 in New York, BBB accredited since March 2014 with A− rating, and documented partnerships with major sports leagues. No evidence of systemic fraud, credential harvesting, or government enforcement action.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No phone number listed on the page.
- No postal address visible on the page.
Domain & Encryption
Redirect Chain
- 1301http://tickpick.com/
- 2200https://www.tickpick.com/cross-domain
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on tickpick.com and not a lookalike like t-ickpick.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on tickpick.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- tickpick.com passed our automated security checks with a trust score of 86/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. tickpick.com presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 67 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- tickpick.com is 18.0 years old, registered on 6/22/2008 through GoDaddy.com, LLC. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report tickpick.com as clean.
- No. tickpick.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- tickpick.com resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. tickpick.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
User reviews & comments(0)
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