Is xpertwebstudio.co.uk safe?
http://xpertwebstudio.co.uk/
Checked on
How we checked
Coverage: strong · 5 of 6 applicable core capabilities
- Antivirus (57 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
UK web-design agency with a refund clause that strips clients of their own site and customer reports of shoddy after-sales service
Xpert Web Studio presents itself as a bespoke UK web-development agency and collects project enquiries through several on-page forms. The site itself is technically clean — the browser threat feed reports no threat warning and the saved TLS check shows a valid encrypted connection — but the commercial terms and customer feedback are the problem. The Terms & Conditions state that after a refund the rights to the design transfer to Xpert Web Studio and the client is legally barred from displaying any version of the design, and an independent review platform's reviewer describes a dozen phone sessions, a rotating project designer, and no after-sales support or updates. One antivirus engine has flagged the URL as suspicious. This is a Moderate Risk service business with an aggressive refund clause and poor post-sale conduct, not a malware or phishing operation.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 52/100
Moderate Risk covers scores 45–69. 4 findings pulled the score down; 3 pushed it up.
What pulled the score down
- ModerateThe Terms & Conditions state that after a refund the rights to the design transfer to Xpert Web Studio and the client is legally barred from displaying any version of the design.-4 pts
- Moderate2 independent sources carry complaints or warnings about this site, including: "It took more than a dozen phone sessions to finalise my website, partly because the web designer responsible for my project kept changing. I was pleased with…"-4 pts
- Moderate2 independent sources carry complaints or warnings about this site, including: "Most common outcomes after checkout: 1. No shipment: order confirmed, item never arrives. ... . Wrong item: delivered product does not match listing. 3.…"-5 pts
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
What pushed the score up
- SupportsThe browser threat feed returned no threat warning for the domain.
- SupportsThe saved TLS check found a valid encrypted connection.
- SupportsThe registrable domain is 646 days old, consistent with an established rather than brand-new operation.
Points come from the saved evidence ledger: it lowered the score from 65 to 52 and split those 13 points between the findings that show points; the others carry no points in the ledger. Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
Xpert Web Studio presents itself as a bespoke UK web-development agency and collects project enquiries through several on-page forms. The site itself is technically clean — the browser threat feed reports no threat warning and the saved TLS check shows a valid encrypted connection — but the commercial terms and customer feedback are the problem. The Terms & Conditions state that after a refund the rights to the design transfer to Xpert Web Studio and the client is legally barred from displaying any version of the design, and an independent review platform's reviewer describes a dozen phone sessions, a rotating project designer, and no after-sales support or updates. One antivirus engine has flagged the URL as suspicious. This is a Moderate Risk service business with an aggressive refund clause and poor post-sale conduct, not a malware or phishing operation.
The refund clause takes the client's design away
The site's own Terms & Conditions contain a clause stating that after a refund, the rights to the design would be transferred to Xpert Web Studio and the client would not legally be allowed to display any version of the design sent by the company. In practice this means a dissatisfied customer who gets their money back still cannot use the work they paid for, which is an unusually aggressive position for a design agency and a real commercial risk for anyone commissioning a site here.
The site collects project enquiries through multiple forms — a 'Send Now' form, a 'Get in Touch' form, and a longer 'Talk About Your Project' form — all asking for name, email and phone number. These are ordinary lead-capture forms, but they are the only commercial interaction the site offers, and the terms attached to that interaction are the ones described above.
Customer reports describe a difficult process and no after-sales support
An independent review platform's review describes a project that took more than a dozen phone sessions to finalise, partly because the web designer responsible kept changing. The same reviewer says they were pleased with the final outcome but that there is now no after-sales service and the company refuses to process updates, which they call shoddy and unprofessional. That is a first-hand account of the operator's post-sale conduct, and it lines up with the refund clause: the customer relationship appears to end the moment the final payment is made.
A separate research result lists common bad outcomes after checkout — no shipment, wrong item, low-quality copy, damaged or used goods — and references a Gridinsoft flag on the URL. That result is a generic post-checkout warning rather than a specific report about this agency, so it should be read as context about the domain's reputation rather than as proof of a particular incident.
Technically clean, commercially risky
On the technical side there is no active malware or phishing detection: the browser threat feed returned no threat warning and the saved TLS check found a valid encrypted connection. The domain is 646 days old, which is old enough to be a real business rather than a throwaway shell. These are genuine positives and they are why this is not a High Risk or Dangerous rating.
Against that, one antivirus engine has marked the URL as suspicious. That is a single engine result from a saved observation rather than a fresh submission, so it is a caution flag rather than a confirmed threat. The real risk here is operator and customer risk — the refund clause and the reported refusal to support clients after delivery — not a technical compromise of the visitor's device.
Why the score is 52
The Terms & Conditions state that after a refund the rights to the design transfer to Xpert Web Studio and the client is legally barred from displaying any version of the design. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 93
detectionsSaved analysis from October 24, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Unrated
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Unrated
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- Googlelegal_and_professional_services
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
XPERT WEB STUDIO Bespoke Web Development Agency UK
What the captured page showed
1 observation- 01
XPERT WEB STUDIO Bespoke Web Development Agency UK
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Xpert Web Studio | Web Design, SEO & Marketing Agency UK
- Meta description
Xpert Web Studio creates custom websites, e-commerce stores, and digital brands for UK businesses with affordable packages and fast delivery.
Pages we read
- Main page/Read
- About page/about-us.htmlRead
- Terms/terms-conditions.htmlRead
- Contact page/contact-us.htmlRead
03 · Investigation Story
Investigation story
What the site claims
Xpert Web Studio | Web Design, SEO & Marketing Agency UK
What we observed
The page content was captured and checked alongside 57 antivirus results.
What independent research found
2 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The Terms & Conditions state that after a refund the rights to the design transfer to Xpert Web Studio and the client is legally barred from displaying any version of the design.
- 022 independent sources carry complaints or warnings about this site, including: "It took more than a dozen phone sessions to finalise my website, partly because the web designer responsible for my project kept changing. I was pleased with…"
- 032 independent sources carry complaints or warnings about this site, including: "Most common outcomes after checkout: 1. No shipment: order confirmed, item never arrives. ... . Wrong item: delivered product does not match listing. 3.…"
Web research findings
Independent findings for xpertwebstudio.co.uk, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Gridinsoftopen
"Most common outcomes after checkout: 1. No shipment: order confirmed, item never arrives. ... . Wrong item: delivered product does not match listing. 3. Low-quality copy: counterfeit or ... 4. Damaged/used goods: item arrives broken or clearly not new."
- Trustpilotopen
"It took more than a dozen phone sessions to finalise my website, partly because the web designer responsible for my project kept changing. I was pleased with the final outcome but now there is no after-sales service, they refuse to process updates, which is shoddy/ unprofessional, to say the least."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainxpertwebstudio.co.uk
- Redirects toxpertwebstudio.co.uk
- Hosted byBrander Group Inc.
- Referencesfonts.googleapis.com · fonts.gstatic.com
Domain Timeline
- Jan 22, 2025Domain registered
First appeared in WHOIS records — 1.7 years old when this review was saved.
- Oct 31, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (info@xpertwebstudio.co.uk).
- Phone number listed (020 4592 1183).
- Postal address visible on the page.
Domain & Encryption
Certificate issued for xpertwebstudio.co.uk.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Google Tag Manager
Chat, reviews and email
- Tawk.to chat
Scripts, fonts and CDNs
- Google Fonts
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://xpertwebstudio.co.uk/
- 2206https://xpertwebstudio.co.uk/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
The Terms & Conditions state that after a refund the rights to the design transfer to Xpert Web Studio and the client is legally barred from displaying any version of the design. · 2 independent sources carry complaints or warnings about this site, including: "It took more than a dozen phone sessions to finalise my website, partly because the web designer responsible for my project kept changing. I was pleased with…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Oct 24, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Independent research | 2 independent findings were saved | Completed | Adverse | this scan · Oct 31, 2026 |
- Antivirus
- Result1 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 24, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Independent research
- Result2 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 31, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is xpertwebstudio.co.uk a scam or is it safe?
Is xpertwebstudio.co.uk safe to use?
Has xpertwebstudio.co.uk been flagged by antivirus engines?
Is xpertwebstudio.co.uk on any phishing or malware blacklists?
How old is the xpertwebstudio.co.uk domain?
Does xpertwebstudio.co.uk have a valid SSL certificate?
Where is xpertwebstudio.co.uk hosted?
How often is the xpertwebstudio.co.uk report updated?
08 · Final Verdict
Final verdict
UK web-design agency with a refund clause that strips clients of their own site and customer reports of shoddy after-sales service
Xpert Web Studio presents itself as a bespoke UK web-development agency and collects project enquiries through several on-page forms. The site itself is technically clean — the browser threat feed reports no threat warning and the saved TLS check shows a valid encrypted connection — but the commercial terms and customer feedback are the problem. The Terms & Conditions state that after a refund the rights to the design transfer to Xpert Web Studio and the client is legally barred from displaying any version of the design, and an independent review platform's reviewer describes a dozen phone sessions, a rotating project designer, and no after-sales support or updates. One antivirus engine has flagged the URL as suspicious. This is a Moderate Risk service business with an aggressive refund clause and poor post-sale conduct, not a malware or phishing operation.
09 · Community
Community
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